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BUSINESS EXCELLENCE NEWS NEW EDITION OF ISO 9004 OUT SOON! The long-awaited revision of ISO 9004, the guidelines for performance improvements that have sat alongside ISO 9001 since 2000, is due for publication. When ISO 9001 was revised in 2008 some within the quality sector argued that ISO had missed a golden opportunity to align the quality standard with more sustainable ideals. The new revision of ISO 9004 does rather the opposite. Renamed ‘Managing for the sustained success of an organisation – A quality management approach’ the standard will no longer be tied to ISO 9001 and have a different structure and scope. David Hoyle, author of the ISO 9000 Quality Systems Handbook, has detailed the changes to the standard and their possibly impact for a future revision of ISO 9001 in Issue 23 of IRCA’s quarterly e-zine INform. He examines the premise behind the standard: That to sustain success organisations need to much further and satisfy the needs and expectations of all interested parties. To read the article, ISO 9004:2009 – towards sustained success in full visit www.irca.org/inform OUR IRCA REGISTERED QUALITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR TRAINING COURSE We will be updating this important course to cover the new ISO 9004:2009 standard as soon as it is published.
For more information contact Bill Fenton bill.fenton@afaq-eta.com or to register on the January course contact Jodie Read using jodie@penarth.co.uk TRAINING FOR THE POWER SECTOR - OPERATING POWER PLANT
SYSTEMS: FOSSIL FUELS Power Plant Operators have a hugely important roll in not only keeping the lights burning, but also ensuring the safety of personnel and plant, efficient use of fuels, and control of emissions in the fight against global warming... These are "Front Line" people who require continuous high quality training, if these objectives are to be achieved. Duties of a Power Station Operator as defined by Industry Standards are as follows:
Distance learning can provide opportunities for students to learn at their own pace, and informally discuss their course work and it's application to their own working environments with experienced, qualified, industry tutors who are only too willing to guide and advise while coaching and marking their work... WHERE CAN WE HELP? We have a cost effective and innovative open learning course, which has been developed by industry professionals as a fundamental resource for anyone working as operators in a modern efficient power station. The course offers a comprehensive insight into the general construction and operation of the main and auxiliary plant used in power generation and uses the methods of open learning to allow the candidate to plan their own study periods, developing their knowledge throughout the programme to a schedule that fits their requirements.
The course, which has been running successfully for more than seven years, continues to receive positive feedback from students. Order before the end of November to receive a 5% discount on the full cost of the course! Just mention this bulletin when enrolling. Have a look at our course brochure by clicking here, or for more information contact Tyla Davis using tyla.davis@afaq-eta.com
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Our
UK licensee, Penarth Management, will be running our IRCA registered Quality
Management Systems Auditor/Lead Auditor course, and this will take place in
Cardiff between 
The
course incorporates operational and statutory requirements, covering both
environmental control and health and safety. It
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